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Plainwise
Software integration

Plainwise

Connect your Plainwise software to Cloud Group's cloud telephony and give your staff the right customer data on every call.

What is Plainwise?

Plainwise is business administration and CRM software that helps companies manage their contacts, customers and commercial processes in one central place. Teams use Plainwise to keep their customer relationships and administration clear and streamlined.

By connecting Plainwise to Cloud Group's cloud telephony, you bring your communication and your customer data together in one place. Your staff see who is calling before they even pick up, can dial out directly from Plainwise and never have to record anything twice. This saves time on every customer contact and gives every caller a personal, professional experience.

What does this integration deliver?

Customer record on every call

Incoming numbers are matched with your Plainwise contacts, so you immediately see who is calling and which details and history belong to them.

Call from your CRM

Start calls directly from a Plainwise record. No more retyping numbers, fewer errors and faster contact with your customers.

Automatic call logging

Every call is logged against the right contact, so your team always keeps a complete and up-to-date view of the customer.

Request this integration

Contact your account manager to activate Plainwise for your organization.

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