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You obviously want to make the most of our equipment. So check out our training videos and additional documentation below.

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Application Webclient IP Devices Chrome Plugin Cloud Mobile

Troubleshooting

Problem Fix
No call buttons on pages Enable “Show Click2Dial button on all websites” in Settings and reload the page. Check the site isn't on your exception list.
A number isn't detected Adjust the minimum/maximum length in Settings to cover that number's digit count.
“Call in progress” keeps showing Wait for the current call to end before dialing again.
Call fails right after login The verification code may still be loading. Wait a moment and retry; if it persists, log out and back in.
SSO window closes without logging in Make sure pop-ups are allowed, pick the correct account, and try Google or Microsoft again.
Invalid number error Use the country selector and enter the number in the correct national or international format.