In a call
The in-call screen shows the caller's name/number, avatar, call duration, and state.
Mute
Turn your microphone on/off.
Speaker
Switch audio route (see Audio routing).
Hold
Pause the call; tap again to resume.
Keypad
Send DTMF touch-tones (e.g. IVR menus).
Add call
Start a second call while keeping the first.
Transfer
Blind or attended transfer.
AI Assistant
Start the AI Call Assistant (if enabled).
End
Hang up the call.
Incoming calls
- Accept to answer.
- Reject to decline.
You can't use the keypad while a call is on hold — resume first. A banner tells you when the other party puts you on hold.
