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BaseNet
Software integration

BaseNet

Connect your BaseNet practice software to Cloud Group's cloud telephony and give your office context on every call.

What is BaseNet?

BaseNet is practice software for law and accountancy firms that lets you manage files, clients, hours and documents in one central place. The platform brings the entire practice together in a single environment, so legal and accounting professionals can collaborate efficiently on their files.

By connecting BaseNet to Cloud Group's cloud telephony, you bring your communication and your file data together in one place. Your staff see which client and which file a call relates to before they pick up, can dial out straight from BaseNet, and never have to log calls manually. You save time on every client interaction and give each caller a personal, professional experience.

What does this integration deliver?

The right file in view instantly

Incoming numbers are automatically recognised and matched to your BaseNet client, so you instantly know who is calling and which file it relates to.

Dial from the client file

Start calls directly from a BaseNet record. No more retyping numbers and faster switching between clients.

Calls logged automatically

Every phone call is logged against the right file, so your team always has a complete, up-to-date view of the client contact.

Request this integration

Contact your account manager to activate BaseNet for your organization.

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