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Logic4
Software integration

Logic4

Connect your Logic4 e-commerce ERP to Cloud Group's cloud telephony and give your team context on every order and every call.

What is Logic4?

Logic4 is an e-commerce ERP platform that lets companies manage their webshop, inventory, orders and customers in one place. Retailers and wholesalers use it to streamline their sales and logistics processes.

By connecting Logic4 to Cloud Group's cloud telephony, you bring your telephony and your order and customer data together. Your staff see who is calling before they pick up, can dial out straight from Logic4, and never have to log calls twice. You resolve every order enquiry faster and give each customer a professional experience.

What does this integration deliver?

Customer and order info on every call

Incoming numbers are automatically matched to your Logic4 customers, so you instantly know who is calling and which order it relates to.

Dial from your ERP

Start calls directly from a customer or order record in Logic4. No more retyping numbers and faster follow-up.

Automatic call logging

Every conversation is logged against the right customer or order, so your team always has a complete, up-to-date view.

Request this integration

Contact your account manager to activate Logic4 for your organization.

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