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LogicTrade
Software integration

LogicTrade

Connect your LogicTrade B2B e-commerce platform to Cloud Group's cloud telephony and give your team context on every business customer.

What is LogicTrade?

LogicTrade is a B2B e-commerce platform that lets wholesalers and suppliers manage their online ordering process, catalogue and business customers in one place. Companies use it to digitise and streamline their B2B sales.

By connecting LogicTrade to Cloud Group's cloud telephony, you bring your telephony and your customer and order data together. Your staff see which business relation is calling before they pick up, can dial out straight from LogicTrade, and never have to log calls twice. You resolve every enquiry faster and give each business customer a professional experience.

What does this integration deliver?

Customer context on every call

Incoming numbers are automatically matched to your LogicTrade customers, so you instantly know which business relation is calling and which order it relates to.

Click-to-call

Start calls directly from a customer or order record in LogicTrade. No more retyping numbers and faster follow-up.

Automatic call logging

Every conversation is logged against the right customer, so your team always has a complete view of the contact and their order history.

Request this integration

Contact your account manager to activate LogicTrade for your organization.

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