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MS Dynamics NAV
Software integration

MS Dynamics NAV

Connect your MS Dynamics NAV (Navision) ERP to Cloud Group's cloud telephony and give your team context on every customer and order.

What is MS Dynamics NAV?

MS Dynamics NAV (Navision) is an established ERP system that lets companies manage their finances, sales, purchasing, inventory and relations. Many organisations have relied on it for years as the backbone of their business administration.

By connecting Dynamics NAV to Cloud Group's cloud telephony, you bring your telephony and your business data together. Your staff see who is calling before they pick up, can dial out straight from Navision, and never have to log calls twice. You resolve every order enquiry faster and give each relation a professional experience.

What does this integration deliver?

Customer and order info on every call

Incoming numbers are automatically matched to your Dynamics NAV relations, so you instantly know who is calling and which order it relates to.

Dial from your ERP

Start calls directly from a customer or order record in Navision. No more retyping numbers and faster follow-up.

Automatic call logging

Every conversation is logged against the right relation, so your team always has a complete, up-to-date view of customer and order.

Request this integration

Contact your account manager to activate MS Dynamics NAV for your organization.

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