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Oracle NetSuite
Software integration

Oracle NetSuite

Connect your Oracle NetSuite environment to Cloud Group's cloud telephony and give your team context on every customer call.

What is Oracle NetSuite?

Oracle NetSuite is a leading cloud ERP platform that helps companies bring finance, sales, inventory and customer management together in a single system. Growing businesses and larger organisations use NetSuite every day to streamline their operations and gain real-time insight.

By connecting Oracle NetSuite to Cloud Group's cloud telephony, you bring your communication and your business data together in one place. Your team sees who's calling before they pick up, can dial straight from NetSuite and no longer needs to log calls by hand. This saves time on every customer contact and helps you serve clients faster and more personally.

What does this integration deliver?

Customer data on every call

Incoming numbers are automatically matched to your NetSuite contacts, so you instantly see who's calling and which orders or invoices belong to them.

Click-to-call

Start calls straight from a NetSuite record. No more retyping numbers, fewer errors and faster handling.

Automatic call logging

Every conversation is logged against the right contact, so your team always has a complete and up-to-date customer view.

Request this integration

Contact your account manager to activate Oracle NetSuite for your organization.

Schedule a call