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Outsmart
Software integration

Outsmart

Connect your Outsmart field-service software to Cloud Group's cloud telephony and give planners and engineers context on every call.

What is Outsmart?

Outsmart is field-service software that lets installation and service companies manage their work orders, planning and engineers digitally. Planners see the live status of every job and engineers work paperless on site.

By connecting Outsmart to Cloud Group's cloud telephony you recognise the caller instantly and see which job or customer the call belongs to. You dial in one click from the right record and every contact is logged automatically, so planning and service stay perfectly aligned.

What does this integration deliver?

Customer and work-order context

Incoming numbers are matched to customers and open work orders in Outsmart, so you instantly know which job the call relates to.

Click-to-call

Start calls straight from a customer or job record. No more retyping numbers while planning.

Automatic call logging

Every conversation is logged against the right customer or work order, so the field team always has the full history.

Request this integration

Contact your account manager to activate Outsmart for your organization.

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