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Simplicate
Software integration

Simplicate

Connect your Simplicate software to Cloud Group's cloud telephony and give your team context on every client call.

What is Simplicate?

Simplicate is a Dutch platform that combines CRM, project management, time tracking and invoicing in one environment. It is widely used by service businesses that want to manage their client and project administration centrally.

By connecting Simplicate to Cloud Group's cloud telephony, you bring your communication and your customer data together in one place. Your team sees which client and which project an incoming call relates to before they pick up, can dial out straight from Simplicate and never have to register conversations twice. You save time on every client interaction and give each caller a personal, professional experience.

What does this integration deliver?

Client context on every call

Incoming numbers are automatically matched to your Simplicate contacts, so you instantly see which client and which project they relate to.

Click-to-call

Start calls directly from a Simplicate record. No more retyping numbers, fewer errors and faster follow-up.

Automatic call logging

Every conversation is logged against the right contact, so your team always has a complete, up-to-date customer view.

Request this integration

Contact your account manager to activate Simplicate for your organization.

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