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Syntess Atrium
Software integration

Syntess Atrium

Connect your Syntess Atrium ERP to Cloud Group's cloud telephony and give your staff instant context on every call.

What is Syntess Atrium?

Syntess Atrium is an ERP package developed specifically for the installation industry and the technical trade. It brings quotes, projects, work orders, stock and invoicing together in one system, so installation and service companies can manage their entire operation from a single platform.

By connecting Syntess Atrium to Cloud Group's cloud telephony you bring your communication and your business data together. Your staff see who is calling before they pick up, can dial out directly from a customer or project record and no longer have to log calls by hand. That way you respond faster to service and scheduling questions and give every customer smooth, professional follow-up.

What does this integration deliver?

Customer and project context on every call

Incoming numbers are matched with your contacts in Syntess Atrium, so you immediately see which customer, job or work order is involved.

Dial straight from your ERP

Start calls directly from a customer or project record. No more retyping numbers and fewer mistakes when dialling out.

Calls logged automatically

Every call is logged against the right contact or job, keeping your service records complete and up to date.

Request this integration

Contact your account manager to activate Syntess Atrium for your organization.

Schedule a call