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WeGroup
Software integration

WeGroup

Connect your WeGroup platform to Cloud Group's cloud telephony and give your brokers context on every call.

What is WeGroup?

WeGroup is a Belgian insurtech platform that helps brokers and insurers analyse risks and give clients the right advice. The platform brings customer data and insurance files together in one central place.

By connecting WeGroup to Cloud Group's cloud telephony, you bring your communication and your customer data together in one place. Your brokers see who is calling before they pick up, can dial out straight from WeGroup, and never have to register anything twice. You save time on every customer interaction and give each caller a personal, professional experience.

What does this integration deliver?

Customer context on every call

Incoming numbers are automatically matched to your WeGroup contacts, so you instantly know who is calling and which file it relates to.

Click-to-call

Start calls directly from WeGroup. No more retyping numbers, fewer errors and faster follow-up.

Automatic call logging

Every conversation is logged against the right contact, so your team always has a complete, up-to-date customer view.

Request this integration

Contact your account manager to activate WeGroup for your organization.

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