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Zig
Software integration

Zig

Connect your Zig housing allocation platform to Cloud Group's cloud telephony and give your staff file context on every call.

What is Zig?

Zig is a housing allocation platform used in the Netherlands by housing associations and partnerships to advertise and allocate social rental homes. It supports the full process of registration, response and allocation to housing applicants.

By connecting Zig to Cloud Group's cloud telephony, you bring your phone system and your housing files together in one place. Your staff see who is calling and which file it relates to before they pick up, can dial out straight from Zig and never have to register anything twice. That way you help applicants faster and give every caller a clear, personal experience.

What does this integration deliver?

File context on every call

Incoming numbers are matched to your Zig contacts, so your staff instantly see which housing applicant is calling and which file it relates to.

Click-to-call

Start calls directly from a Zig file. No more retyping numbers and faster follow-up with applicants and landlords.

Automatic call logging

Every conversation is logged against the right file, so your colleagues always have a complete, up-to-date view of the communication.

Request this integration

Contact your account manager to activate Zig for your organization.

Schedule a call