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CrediSolv
Software integration

CrediSolv

Connect CrediSolv to your Cloud telephony and automatically open the right context when a call comes in.

What is CrediSolv?

CrediSolv is business software where customer or file information is managed centrally.

By connecting CrediSolv to Cloud Group's cloud telephony, a pop-up is automatically opened through the webphone when a call comes in. The caller's phone number is used to show the right context more quickly. This helps the user reach the information needed to follow up the conversation properly.

What does this integration deliver?

Pop-up for incoming calls

When a customer calls, a CrediSolv screen is opened automatically.

Faster search by number

The caller's phone number is used to show the right context more quickly.

Works through the webphone

The integration uses an Action URL in the webphone to open the pop-up.

Request this integration

Contact your account manager to activate CrediSolv for your organization.

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