What is CSV Connector?
The CSV Connector is an integration method that lets you import contact and customer data via CSV files into your telephony environment. It is a simple, universal way to pull data from systems that have no ready-made connector.
By using the CSV Connector with Cloud Group's cloud telephony, you build the bridge between your administration and your communication yourself. You recognise incoming numbers based on your imported contacts and give your staff context on every call, even without an API connection. You get more out of your existing data without heavy development.
