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eBlinqx
Software integration

eBlinqx

Connect the eBlinqx insurance platform to Cloud Group's cloud telephony and give your staff context on every customer call.

What is eBlinqx?

eBlinqx is a platform for data exchange in the insurance sector. Insurers, brokers and service providers use it to exchange policy and customer data securely and in a structured way, and to streamline their administrative processes.

By connecting eBlinqx to Cloud Group's cloud telephony, you bring your customer data and your telephony together in one place. Your staff see who is calling before they pick up, can dial straight from the file, and no longer have to log calls by hand. You serve every customer faster and more personally, with a file that is always accurate.

What does this integration deliver?

Customer context on every call

Incoming numbers are matched to your eBlinqx data, so your staff know who is calling and which insurance file it concerns.

Dial with one click

Start calls straight from a customer file in eBlinqx, without retyping numbers and with less chance of errors.

Automatic call logging

Every call is logged automatically against the right file, so your team always has a complete and up-to-date customer view.

Request this integration

Contact your account manager to activate eBlinqx for your organization.

Schedule a call