What is Efficy?
Efficy is a European CRM platform that lets companies manage their customer relationships, sales, marketing and customer service in one central place. Organisations of all sizes use Efficy to streamline their commercial follow-up and serve their customers better.
By connecting Efficy to Cloud Group's cloud telephony, you bring your customer data and your telephony together in one place. Your staff see who is calling before they pick up, can dial out straight from Efficy, and never have to register conversations manually. You save time on every customer interaction and give each caller a personal, professional follow-up.
