What is Exact Synergy?
Exact Synergy is a platform for workflow, document and process management that lets organisations manage their business processes, contacts and documents centrally. Teams use it to track requests, tasks and cases in a structured way and to collaborate from one central environment.
By connecting Exact Synergy to Cloud Group cloud telephony you bring your communication and your process data together in one place. Your staff see who is calling before they even pick up, can dial straight from Synergy and no longer need to record calls manually. That way you handle every contact faster and give each caller a personal, professional experience.
