What is Exact Synergy Enterprise?
Exact Synergy Enterprise is an organisation-wide platform for workflow and process management that lets larger companies manage their processes, documents and relations across the entire business. It supports departments such as HR, sales and service with structured workflows and a central overview of all company information.
By connecting Exact Synergy Enterprise to Cloud Group cloud telephony you bring your communication and your process data together in one place. Your staff see who is calling before they even pick up, can dial straight from the application and no longer need to record calls manually. That way you handle every contact faster and give each caller a personal, professional experience.
