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Inserve
Software integration

Inserve

Connect your Inserve service and maintenance software to Cloud Group's cloud telephony and give your planners context on every call.

What is Inserve?

Inserve is field service and maintenance management software that lets installation and service companies manage their jobs, work orders, scheduling and customer data centrally. It helps technical teams run their field operations efficiently.

By connecting Inserve to Cloud Group's cloud telephony, you bring your communication and your service administration together. Your staff immediately see which customer is calling and which job is involved, can dial out directly from the record and no longer need to log calls twice. This saves time on every customer contact and lets you schedule interventions faster.

What does this integration deliver?

Customer and work order in view instantly

Incoming numbers are matched with your Inserve customers, so you know who is calling and which job or work order is involved.

Dial from the record

Start calls directly from a customer or job file in Inserve. No retyping numbers and faster scheduling.

Automatic call logging

Every conversation is logged against the right customer or job, so your team always has a complete view of the service history.

Request this integration

Contact your account manager to activate Inserve for your organization.

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