What is Lime?
Lime is a CRM platform of Nordic origin with features for sales, marketing and customer service that lets companies manage their customer relationships in one central place. Teams use Lime to follow up on their contacts and work together on a smooth customer experience.
By connecting Lime to Cloud Group's cloud telephony, you bring your telephony and your customer data together in one place. Your staff see who is calling before they pick up, can dial out straight from Lime, and never have to register conversations twice. Your sales, marketing and service teams keep the same up-to-date customer view, and you give every caller a personal follow-up.
