All integrations
Magento 2
Software integration

Magento 2

Connect your Magento 2 webshop to Cloud Group's cloud telephony and give your customer service context on every order and every call.

What is Magento 2?

Magento 2 is a powerful open-source e-commerce platform that lets companies manage their online store, catalogue, orders and customers. Webshops large and small use it to build their sales exactly the way they want.

By connecting Magento 2 to Cloud Group's cloud telephony, you bring your telephony and your webshop data together. Your staff see who is calling before they pick up, can dial out straight from Magento, and never have to log calls twice. You resolve every order enquiry faster and give each customer a professional experience.

What does this integration deliver?

Customer and order info on every call

Incoming numbers are automatically matched to your Magento 2 customers, so you instantly know who is calling and which order it relates to.

Dial from your webshop

Start calls directly from a customer or order page in Magento 2. No more retyping numbers and faster service.

Automatic call logging

Every conversation is logged against the right customer or order, so your team always has a complete, up-to-date view.

Request this integration

Contact your account manager to activate Magento 2 for your organization.

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