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MS Teams
Software integration

MS Teams

Synchronise your Microsoft Teams status with the Cloud phone system and prevent calls from coming in when you are not available.

What is MS Teams?

Microsoft Teams is the central place for meetings, chat and availability status in many organisations.

By connecting Microsoft Teams to Cloud Group's Cloud phone system, your Microsoft 365 presence status can be used in your telephony flow. When someone is in a call, in a meeting or unavailable, the Cloud PBX can automatically take that into account. This helps your team stay reachable without users constantly changing their phone status manually.

What does this integration deliver?

Status followed automatically

The Cloud PBX can use your Teams status to determine whether you are available or not.

Fewer disruptive calls

When you are in a meeting or already on a call, your phone status can be adjusted automatically.

Better availability for the team

Calls are handled more intelligently based on availability, without users having to update everything manually.

Request this integration

Contact your account manager to activate MS Teams for your organization.

Schedule a call