What is Salesforce?
Salesforce is the world's most widely used cloud-based CRM platform. Organisations of every size manage their leads, accounts, opportunities and service cases in it, aligning sales, marketing and customer service within a single environment.
By connecting Salesforce to Cloud Group's Cloud telephony you bring your communication and your customer data together. Your staff see who is calling before they pick up, can dial out directly from Salesforce and no longer need to log calls by hand. This saves time on every customer contact and gives every caller a personal, professional experience.
