What is SugarCRM?
SugarCRM is an established CRM platform that lets businesses manage their sales, marketing and service processes in one place. Organisations use SugarCRM to bundle customer relationships, pipelines and follow-up together.
By connecting SugarCRM to Cloud Group's cloud telephony, you bring your communication and your customer data together in one place. Your staff see who's calling before they pick up, can dial out directly from SugarCRM and don't have to log calls by hand. That saves time on every customer contact and gives each caller a personal experience.
