What is Trengo?
Trengo is an omnichannel customer communication platform that brings email, WhatsApp, chat, social media and more together in one shared inbox. Teams use Trengo to communicate with customers faster and in a more structured way across every channel.
By connecting Trengo to Cloud Group's cloud telephony, you add telephony to that same inbox. Your agents see who is calling before they pick up, can dial out straight from Trengo, and never have to track calls separately. This way you handle every customer query, whatever the channel, from one clear customer view.
