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WooCommerce
Software integration

WooCommerce

Connect your WooCommerce store to Cloud Group's cloud telephony and give your team context on every customer call.

What is WooCommerce?

WooCommerce is the popular e-commerce platform for WordPress that lets businesses build and run a complete online store. Hundreds of thousands of webshops use WooCommerce to manage products, orders and customers in one place.

By connecting WooCommerce to Cloud Group's cloud telephony, you bring your communication and your customer data together in one place. Your staff see who is calling before they pick up, can dial out straight from the customer record, and never have to register anything twice. You handle order questions faster and give every shopper a personal, professional experience.

What does this integration deliver?

Customer and order on every call

Incoming numbers are automatically matched to your WooCommerce customers, so you instantly know who is calling and which order it relates to.

Click-to-call

Start calls directly from a customer record. No more retyping numbers, fewer errors and faster follow-up.

Automatic call logging

Every conversation is logged against the right customer, so your team always has a full view of past contacts and orders.

Request this integration

Contact your account manager to activate WooCommerce for your organization.

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