What is Zoho?
Zoho is a business platform with CRM, sales and customer service, where many teams manage their daily customer contact.
By connecting Zoho to Cloud Group's cloud telephony, you get business context on every call and can dial directly from Zoho. Call data is logged along the way, so your team keeps working closer to its business processes without noting everything manually.
Installation
- Request the Zoho integration through your account manager.
- In Zoho, install the Cloud Communications bridge via Setup > Channels > Telephony.
- Activate the integration and link the Zoho user to your devices.
