Cloud Group and Blossom Vets: Together for a Thriving Veterinary Practice
At Cloud Group, we believe in the power of strong partnerships. That’s why we regularly spotlight one of our partners: organizations that, each in their own sector, make a difference for their members or customers. This time, we shine the spotlight on Blossom Vets, a collective that is wholeheartedly committed to veterinary practices in Belgium.
Blossom Vets is a purchasing organization that provides financial benefits for veterinary practices and supports them with training, advice, and strategic partnerships. Their goal: to ensure that veterinarians can work even smarter and retain more margin. This allows them to spend more time doing what they truly love—providing the best veterinary care to their patients. In that search, Cloud Group emerged as a partner for modern telephony solutions.
“A veterinarian must be reachable at any moment, but also wants peace and structure in the schedule. That requires a phone system that does more than just make calls,” says Peggy Vereecke, Country Manager at Blossom Vets. “We were looking for a partner who understands the sector and also dares to think innovatively. Thanks to the collaboration with Cloud Group, Blossom Vets members can count on professional telephony with smart forwarding, queues, online management, and integration with agenda planning. Tailored to the daily operations of the practice itself.”
Pieter Roelants, Managing Director of Cloud Group, emphasizes the importance of this collaboration: “Veterinarians are care providers and entrepreneurs. With our solution, we help them communicate more professionally without extra workload. This results not only in fewer missed calls but also in a better patient experience.”
We look forward to the continuation of this partnership, which is already delivering clear benefits for all parties. More than half of the practices that made telephone contact scheduled an appointment with an expert. Of those conversations, 32% have already become clients, and many sales processes are still ongoing. That’s what we call taking the bull by the horns.
